Frequently Asked Questions
Everything you need to know about Scuffers shipping, returns, and premium quality standards.
What is the typical shipping time for Scuffers orders?
We offer worldwide shipping. Orders are processed within 1-2 business days. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. The items must be unworn, unwashed, and in their original packaging with tags attached. Please use our online portal to generate a return label.
What materials do you use for your garments?
At Scuffers, we prioritize premium craftsmanship. Most of our hoodies and tees are made from 100% heavyweight organic cotton, ensuring durability, comfort, and a high-quality feel that lasts through multiple washes.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in supported regions.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. Our fits are generally designed to be slightly oversized; if you prefer a more tailored look, we recommend sizing down.